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View Full Version : Known Login Issue(s)


glenn
06-29-2007, 10:57 AM
We have received multiple reports of folks being unable to log in. My tech guy (Ben) and I believe that many of those problems are the consequence of syncing issues between the forums and the main HoopGurlz website - and that most of those issues originate on the forum side.

As such, we have disabled the login and signup links on the forum.

We have added a Login link on the main navigation ribbon (below the website logo). This will take you to the login page on the main site. Log in there, and then you can navigate back to the forums.

Very early on Wednesday (June 27) morning, a subset of users got caught in an experiment we were conducting with setting cookies. Some of those users have not been able to log in properly and we recommend the following:

1.) Delete Your Cookies, or
2.) Log out twice

Here are instructions for both:

Delete Your Cookies
In Internet Explorer, go to the Tools menu.
Select Internet Options.
Under Browsing History, select Delete.
Click the Delete Cookies tab.

In Firefox, go to Tools menu.
Select Clear Private Data.
Uncheck everything but Cookies.
Click the Clear Private Data Now button.

Log out twice
Go to http://hoopgurlz.com.
Log out.
Go to http://secure.hoopgurlz.com.
Log out.
Now log back into the regular site (http://hoopgurlz.com).
It's very important that you log out of both sites (or sessions, for you tech heads).